Monday, September 21, 2020

Should I do an Ecommerce in Singapore?

I have been dealing with ecommerce for a few years now. Some friends have been asking me how to start on e-commerce.

My local sales is about $150k SGD per month with about 500 SKUs, while my Amazon USA sales can break $200k a month (in the peak season) with only less than 20 SKUs. The local company has enough profitability record to purchase and finance to own our own property in Singapore for our expansion.

I am no guru, and no suitable courses to share. I will be sharing a few pointers for newbies on ecommerce.

TLDR version:-

Do Aamzon USA if possible.

Local (Singapore) Ecommerce is easier to start with lower capital, easier learning curve, and more leeways to repair mistakes and manage the business.



Local Singapore Market Places

  1. Shopee
  2. Lazada
  3. Qoo10
  4. Carousell
  5. Own Websites (.com or .com.sg)
Qoo10 used to the king of e-commerce in Singapore but Shopee and Lazada are the biggest platform marketplaces now. 
Carousell is great for newbie, but only for goods that are relatively higher value. If not you are going to be doing a lot of manual work, which may not be worth it. 

Doing your own website is tedious but its a must if you want to build your own brand and services in the long run.

Advantages of doing local ecommerce

  • Lower capital required
  • Shipping goods from China to Singapore is easy
  • Advantages of using alibaba, aliexpress, taobao etc.
  • Easy to manage and handle goods, refunds, customer services
  • Home ground advantage
  • You can even start with no warehouse, but shipping out of your own home

Disadvantage of doing local ecommerce

  • Small market (only 5m population)
  • Very difficult to scale out.

Overseas Market Places

  1. Amazon USA
  2. Amazon Europe (or other Amazon marketplaces)
  3. Ebay
  4. Shopify with dropshipping

Advantages of doing international marketplaces

  • Large market size (400m for USA)
  • Easier to scale up or to other regional places

Disadvantages of overseas marketing

  • Large capital needed.
  • Difficult to handle refunds, product flaws or shortcoming.
  • Steep learning curve
  • Lots of extra costs involved
I will say huge capital is needed. If you bootstrap, i think $10,000 USD is required.
If you want to do well, perhaps at least $30,000 to $50,000 for a few SKUs of products.
Amazon is fiercely competitively, and you may face lots of extra costs, from shipping, customer services, PPC (advertisement costs) to even disposal of units. Yes, you have to pay Amazon to throw away your units.

And since you are unable to handle and manage your own units, even small defects or missing accessories that can be easily fixed are not fixable when you are doing Amazon or eBay sales because your goods are in Amazon or 3PL (third party) logistic warehouse.
We have thrown away goods with silly flaws, simply because it costs too much to fix it.

For example, if an important sticker is missing or some part is problematic
1) Ship from Amazon warehouse to your 3PL warehouse = shipping costs
2) Acceptance and handling of goods costs in 3PL
3) Fixing of the problems in 3PL = at least $0.50 per unit or more
4) Reboxing and shipping back to Amazon warehouse for asles


How do I get started on e-commerce?

If you have at least $10,000 USD and more, go for Amazon.
Its a steeper learning curve, but one that can get you out of Singapore.
Doing local e-commerce is easy but you would not get super rich doing local business, go for the skies, go for international market.

If you need help, google for Jungle Scout, read through their case study and learn via their course.
You can also google for Helium 10, its another great way to learn about Amazon.
Learning from them is FREE.

Here are the Amazon vendors that I have used and highly recommended
  • Jungle Scout
  • Helium 10
  • Viral Launch (for getting the statistics in researching products)
Have fun and remember, most people failed in starting their businesses not because its hard. Its because they think that its easy to get rich, and forgot that starting a business is just work. Highly rewarding work if you are prepared to work hard and learn hard.

Hope you can start your own business and if you succeed, do donate money to local educational charities :)

    Saturday, June 20, 2020

    A simple interview on lessons learnt from failed businesses to 8 figures ecommerce.

    Hi everyone
    in eCommerce now.

    I started off doing small business as a student... found out I like it
    when I graduated, started off in insurance, found a bit of success, become top 20 agents, promoted to be a manager, unit got off to top 20 in the first year
    but become super disillusioned.

    realized being an insurance adviser was not a businessman but as an agent, it's a fantastic career (if you are young and want one, go talk to an agent in this chat for this wonderful career)
    so decided to do business...

    obviously.... I lost tons of money in my first biz 😂😂😂

    sell scientific toys and stuff to schools. I remember when first started, each school average enrollment is around 1800

    after a few years of declining sales, we decided to bite the bullet and expand
    books and more books...

    hire more staff, expand our scales

    lesson 1- do not throw good money after bad money


    by the time I bite the bullet and abandon this company, I already 6 figure losses
    whatever I saved from insurance sales, I spent all. hahahhaha

    at that time school enrollment is abt 1200 per school
    u can see the difference? 600 drop PER SCHOOL

    lesson 2-  don't fight the trend


    seriously don't fight the demographics...
    i tried fighting by expanding the varieties and scales and whatsoever....

    but so little children left, what can we do

    like if one range of your business or YOUR whole business is losing money
    most of us, INCLUDING me, like to expand more resources to get it going...

    Like hire more salesperson, increase more goods variety                      

    in fact, we made another such issue last month
    one of my eCommerce sub-branch was doing beauty products, working with bio essence, Ginevra, gatsby, etc, etc
    we did for 1 year, and sales were still not scaled up...

    so my partner and I, we decided to bite the bullet, close it and move on
    I reject all motions to try anything new in this branch.

    lol


    you have this #tryonemoretime

    but i disagree liao.... of course not all situations, but i find most Asian businessmen got too emotionally attached                      
    so now I training and learning do not be emotionally attached to your products                      
    #letitgo


    yeah after leaving the books/toy companies
    Chiong up to learn in the corporate world a bit... didn't stray too long

    (oh yah big regret, should have learned in the corporate world after graduating instead of chasing money in sales)

    form a small partnership to sell goods online with a partner
    go deep to find a niche
    started off with a small niche area...
    then once successful in 1, whack 2nd niche, then whack 3rd niche    
                      
                        
    at the beginning it was hectic, we were doing double digits month on month growth but at the same time, still keep trying new and new products

    lesson 3- find good partners


    lol

    my partner is 10 years younger than me... he is a lot more energetic and savvy
    because he chiong so fast and so hard, I have no rest, and because I do not want to let him down
    when he runs, i will run too
    so i run a lot faster than if I run alone

    the good thing is because of my sales experience and older experience, he finds my methods and slower way of doing biz useful to constrain him at times too

    #workwithsomeone lesson 4? or was it 3                      

    7 figures yearly lor
    but really no satisfaction at that time. I was flying 4-5 times a year, and corporate office call me when I want to skip a stupid 3 day Dubai trip (seriously;y fly there sleep 1 night, then fly home again) because if I don't give face, then corporate head don't want to give face to me next time                      

    so I realized... what businessman? I am just their agent.

    life insurance agent. of course got 3 GI license too.....                      
    one thing abt business
    u must really find partners to work with u, this is the valuable part of it
    u can find a good partner, u will run faster than u can run alone

    insurance is a fantastic career. if u like money, u work really hard, it's not possible for your income to be below 5 figures
    I have seen both warm market agents and cold market agents (street prospecting and roadshows)
    in both cases, i have seen career agents

    the only unifying theme is - hard work


    anyway eCommerce is good
    one thing abt being old (for me) is that I v reluctant and stupider to learn new things

    but really force me to learn, simi SEM lah, SEO, FB Marketing lah, CTR lah, CPA lah, pixel lah
    wah liew I really force myself to learn


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