Tuesday, January 15, 2013

Another telco network problem. Again.


Today, large areas of Singapore has no 3G coverage for M1 customers. As of today, it is still unsolved. My colleague's M1 phone is now an official gaming machine only.
Not sure why there are 240 Likes.


Singapore's smallest telco M1 has suffered a partial disruption on its 3G network, preventing some of its customers from using services such as voice and data.
In its Facebook post at around 6am Tuesday, the telco advised customers to switch their devices from its 3G network to its 2G one, and promised further updates when full service is restored.
"One of our mobile network switches is impacted by a power problem and mobile services to some of our customers may be partially affected. We are in the process of restoring service and apologise for the inconvenience," M1 said in the post. 4G services for some users appear to have been hit as well, according to comments on the post.Affected areas included Pasir Panjang, Tuas, Tiong Bahru, Bukit Batok, Jurong West, Jurong East, Queenstown, Clementi, Boon Lay, the users added.In response to ZDNet queries, a M1 spokesperson said: "Our engineers are still working with utmost urgency to restore full service and part of this process is to divert traffic to another switch."

Source: ZDNet

Sigh. We are already having problems with our MRT lines, from both operators, the experienced SMRT and the newbie SBS Transit.

Telecos also giving us regular headaches.... not just M1, but starhub and Singtel.
As a Starhub user, I can say that at least 30% of my calls are routed to "Missed Calls". It is extremely annoying.

There are already 3 old blogposts about the sorry states of our telecommunication.
3G havent even settled down and they are rushing out LTE (4G)....

http://wiseoftheday.blogspot.sg/2012/11/areas-with-poor-starhub-3g-coverage.html
http://wiseoftheday.blogspot.sg/2012/11/now-for-m1-areas-with-poor-m1-3g.html
http://wiseoftheday.blogspot.sg/2012/11/publicising-starhub-and-m1-areas-with.html

What is wrong with our infrastructure? Are we going the way of America, where the infrastructure gets old and no money is spent to maintain and upgrade them?


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